FAQs
We offer products, solutions, and services across the entire energy value chain. We support our customers on their way to a more sustainable future.
What Are You Looking For?
Frequently Asked Questions
Survey → Design → Technology Selection → Execution → Integration → Maintenance.
We start with a site survey (loads, roof/shading, safety), then produce a right-sized design and BoQ. After approval, we procure bankable components, install to code, commission with staged load tests, and hand over with documentation/training. Typical on-site durations: residential 2–5 days, SME 3–7 days, industrial 7–14 days (scope-dependent). Ongoing options: monitoring, preventive maintenance, and priority support.
We start with a site survey (loads, roof/shading, safety), then produce a right-sized design and BoQ. After approval, we procure bankable components, install to code, commission with staged load tests, and hand over with documentation/training. Typical on-site durations: residential 2–5 days, SME 3–7 days, industrial 7–14 days (scope-dependent). Ongoing options: monitoring, preventive maintenance, and priority support.
We calculate daily kWh, peak power (kW/kVA), and backup hours for essential loads. Roof/space, tilt, and shading inform PV sizing; safety margins cover seasonal variation. Battery capacity is set for your required hours with prudent depth-of-discharge limits to extend life. Inverter capacity matches peak demand plus start currents. The result is a right-sized system that prioritizes solar by day, stores energy for night, and integrates cleanly with grid and generator.
Yes. We integrate grid + generator + solar/battery using safe changeover/ATS logic and protection schemes. Priority is typically solar → battery → grid/generator, adjustable to your goals (e.g., fuel savings vs. maximum backup). We coordinate start/stop signals, ensure correct earthing/bonding, and document operating modes so staff know exactly what happens during outages.
You receive documented component warranties plus workmanship warranty. Handover includes manuals, as-built diagrams, and quick-start guides. Support options: 24/7 monitoring, preventive maintenance (panel cleaning schedules, torque checks, firmware updates), and SLA-backed call-outs. We publish response targets and keep spare parts pathways to minimize downtime.
For most residential/SME installs, approvals are straightforward (estate/landlord consent; safe structural loading). For larger commercial/industrial sites, we follow utility/distribution company guidelines, HSE requirements, and any local building rules. Bravestone manages compliance documentation, signage, and labelling; we also provide structural notes for rooftops where required.
Use Request a Quote or Book a Site Survey. To speed pricing, share: (1) site type (home/estate/SME/industrial), (2) location & photos of roof/power room/DB, (3) list of critical loads (kW/kVA) and typical hours, (4) recent bills or diesel spend, (5) preferred backup hours, (6) roof area/ground space, (7) timing and budget range. We respond within 1–3 business days with a fixed-scope proposal: itemized BoQ, milestones, warranty summary, and options.
Savings depend on site usage, sun hours, diesel price, and backup hours. Typical outcomes after right-sizing: residential 50–70% diesel/runtime reduction; SME/commercial 45–65%; industrial 40–60% (indicative). Daytime self-consumption cuts bills; batteries reduce night generator use. Your proposal includes a modeled yield and payback view so stakeholders can decide confidently.
Owner tasks: rinse panels every 4–8 weeks (dusty seasons more often), keep vents clear, ensure the power room is dry/ventilated, and glance at the dashboard weekly (generation, SOC, alerts). Bravestone tasks: quarterly or semi-annual inspections—thermal scans, tightening/torque checks, firmware updates, and protection tests. We share a simple calendar so nothing is missed.
Yes—choose “Add Installation” at checkout or request it in your quote. We validate compatibility, right-size any missing components (mounting, protection, cabling), install to code, and commission with safety checks and training. You keep one accountable partner for hardware + installation + support.
Status & alarms: Inverter/battery indicators; note any error codes.
Breakers/isolators: Confirm all required switches are ON; check for tripped protection.
State of charge: If very low, reduce non-essential loads and allow recharge.
Recent changes: New high-draw appliances or added circuits?
Shading/dirt: Panels dirty or shaded? Rinse if safe.
Ventilation/network: Power room hot? Network offline? Restore airflow/connection.
If issues persist, contact Bravestone with photos, the error code, and time of occurrence—we’ll advise next steps or dispatch a technician under your plan.
Breakers/isolators: Confirm all required switches are ON; check for tripped protection.
State of charge: If very low, reduce non-essential loads and allow recharge.
Recent changes: New high-draw appliances or added circuits?
Shading/dirt: Panels dirty or shaded? Rinse if safe.
Ventilation/network: Power room hot? Network offline? Restore airflow/connection.
If issues persist, contact Bravestone with photos, the error code, and time of occurrence—we’ll advise next steps or dispatch a technician under your plan.
Sustainable, reliable & affordable energy systems, Find Your Solution Now!
Get a fixed-scope proposal for solar, storage, or smart security. We scope, price, and timeline your project clearly.
- Phone / WhatsApp: +234 806 372 4825
- Address: 8 Morning Star St, Ejigbo, Oshodi/Isolo 100264, Lagos
- Mon - Fri: 8:00 am - 7:00 pm
Receive an accurate quote within 3-5 days when you fill out this form. Or, give us a call: +234 806 372 4825
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